Evidence from elsewhere

Our resources page showcases a range of evidence-based reports on the public sector and good governance. Please get in touch if you think we should add other publications.

Technology, jobs, and the future of work

McKinsey: Study finds that about 60 percent of all occupations have at last 30 percent of activities that are technically automatable.


Integrating community engagement and service delivery - pointers to good practice

LGA: The paper argues that councils’ Duty to Involve should not be the only reason that they involve their communities. By bringing citizens into the conversation, councils can deliver better, more effective and efficient services based on what the community wants and need.


Transforming the Citizen experience: One stop shop for public services

PwC: The report argues that shifting the focus of the public sector to citizens and people will help the decisions made at the top reflect the needs of those who use the services.


Student participation in Higher Education Governance

ESU: The paper argues that including students on university boards increase positives outcomes and benefits all parties involved.


Transparency and open government

CoE: The report argues that transparent and open government bodies can improve democracy at local and regional levels.


Accountability works!

CfPS: The report argues that holding decision-makers to account is a public right and a way for decision makers to improve the services they deliver. Enabling the public to hold decision makers to account is adding complexity to the public sector itself by demanding governance structures be remodelled as a result.


Increasing citizen participation in local governance: Latin America's local citizen councils

Evidence and Lessons from Latin America (ELLA):
The report argues that citizen participation improves
policy responsive to the needs of the population as they
help determine what is most important and helps include
groups that have previously been left out of the
decision-making process.


Public Value and Participation: A Literature Review for the Scottish Government

Scottish Government Social Research: The paper argued that deliberative governance can simply be added to existing structures, but what is required is a complete reconsideration of current demands.


Patient and Public Participation Policy

NHS: Patient participation is important to ensure that the NHS is doing the right thing and that people are happy with the services, but it shouldn’t wait for people to come to them and instead them going to people to check they are ok.


Federal CFO: The Future of Work in Government

WSJ: The article argues that digital technologies can transform and add as much, if not more, value to the public sector as they do in the private sector.


How can technology shape the future of work in a positive way?

OECD: More and more complex tasks are being automated, but this is creating new jobs as fast as others are disappearing.


The path to prosperity: why the future of work is human

Deloitte: The report discusses how new jobs created by robots and the automation of work are hugely under-supplied, presenting a number of opportunities.


The Future of Work: Jobs and skills in 2030

UK Gov: A National Commission finds that job roles will have changed by 2030 as more technology is adopted by businesses, this will result in older non-digital generations coming under increasing pressure to embrace technology.


Future of government jobs

Deloitte: As technology evolves and the citizens’ needs change, government jobs will need to adapt accordingly.


Principles of Co-design

NCOSS: For co-designing to work as effectively and efficiently as possible, robust and detailed frameworks need to be established.


Shared responsibility for health: the cultural change we need

The King’s Fund: The relationship between the public and the NHS, and between patients and the staff needs to be transformed, as services and NHS requirements are evolving.


Public Sector Technology

The Raconteur: The paper highlights the need to restructure procurement services for various public sectors.


European Commission: The Future of Government 2030: A Citizen Centric Perspective on New Government Models

Societal changes driven by digital technologies are bringing engagement and participation opportunities closer and more easily accessible, whilst putting citizens at the centre.


WEF: The Future of Jobs Report

Global labour markets will undergo significant changes with the adoption of technology in the work place. Correctly managing this adoption will be important as poor management could increase inequality.


McKinsey: Technology, jobs, and the future of work

A report says that most occupations will change and more people will have to work with technology as the study finds that about 60 percent of all occupations have at last 30 percent of activities that are technically automatable.


ICO: Big data, artificial intelligence, machine learning and data protection

The report acknowledges the benefits of technological advancement in workplaces but also emphasises the requirements surrounding data protection.


NHS/HEE: The Topol Review - Preparing the healthcare workforce to deliver the digital future

The report argues that the future of the NHS and healthcare more generally must primarily focus on the patient and the public.


NHS Confed: Using digital technology to design and deliver better mental health services

The paper discusses how mental health services can benefit from digital disruption and failure to capitalize on this means failing to properly care for patients


Institute for Government: The hidden obstacles to government digital

The national think tank argues that for digital transformation to be adopted more widely public sector leaders need to be convinced this is the right way forward.


The Royal Society: Digital healthcare - the impact of information and communication technologies on health and healthcare

Implementing new information and communication technologies will require funding for initial training, which will result in long-term gains.


National Advisory Group on health Information Tech in England - Making IT Work: harnessing the Power of Health Information Technology to Improve Care in England - Report of the National Advisory Group on Health Information Technology in England

The report argues that digitalisation is not just about technology but it is also about getting and training the right people and taking the time to look through all the options.


NHS Public Health England: Facing the Fact, Shaping the Future: A draft health and care workforce strategy for England to 2027

Advances in technology, for example, portable digital diagnostic devices, will change the way the NHS operates and provides certain services, as a result, staff will need to be trained in how to use new systems


European Commission: Assessing the impact of digital transformation of health services

The report argues that technology can play a vital role in creating a more efficient healthcare system but that public healthcare providers are constrained by costs and repercussions should the digitalisation malfunction.


World Health Organisation: Digital technologies: shaping the future of primary health care

Digital technologies are having a profound effect on how health services are run and are shaping its future.


NESTA: Confronting Dr Robot

The report highlights the importance that Artificial Intelligence can play in making the health system simpler, more accessible, more responsive, more sustainable and put patients in control.


King's Fund et al: What will new technology mean for the NHS and its patients?

The report notes the importance of successfully implementing the next wave of digital transformation and looks at 4 trends, genomics and precision medicine, remote care, technology-supported self-management, and data, that have the potential to transform health care.


World Economic Forum: Health and Healthcare in the fourth industrial revolution: global future council on the future of health and healthcare 2016-2018

The report argues that while technology has helped people live longer and healthier, it has, as a consequence, put extra strain and demands on global healthcare.


King's Fund: The digital revolution: eight technologies that will change health and care

The paper discusses the opportunities that small more mobile devices and other technologies can offer the NHS in delivering better quality services.


The Academy of Medical Sciences: Our Data-driven future in healthcare

The report highlights the importance of developing robust mechanisms to guide the effective and safe deployment of technologies, whilst training staff on how to use them correctly.


Nuffield Trust: Health Care Building for Tomorrow - Developing a 2020 vision

Communications technology will enable data to flow more freely throughout the NHS and will further pave the way for changes in healthcare.


Academy of Medical Royal Colleges: Artificial Intelligence in Healthcare

The report emphasises the fact that digitalisation is more than just an IT overhaul but that the people and structures around it must change as well.


The Education Foundation: Technology in Education - A system view

Technology is transforming the process of teaching and learning, resulting in high quality education overall.


Department for BEIS: The Grand Challenge missions

The Industrial Strategy sets out Grand Challenges to put the UK at the forefront of the industries of the future.


McKinsey: COVID-19 and jobs: Monitoring the US impact on people and places

We find significant overlap between the workers who are vulnerable in the current downturn and those who hold jobs susceptible to automation in the future. In addition to the effects of technology, the crisis itself may create lasting changes in consumer behavior and health protocols.


McKinsey: The future is now: Closing the skills gap in Europe’s public sector

As the need for digital government capabilities increases during the COVID-19 pandemic, the European public sector can close the skills gap by focusing on three areas: recruitment, upskilling, reskilling.


McKinsey: Innovating from necessity - The business-building imperative in the current crisis

The coronavirus crisis is a world-changing event. Here are early solutions and concrete steps leaders can consider as they plan and build new businesses for the next normal.


Department of Health - The power of information: Putting all of us in control of the health and care information we need

The white paper sets the new Information Strategy for the Department of health. It links information governance to population health and sets out a road map on how information will be collected and used in the future


The Information Artifact in IT Governance: Toward a Theory of Information Governance

The paper looks at the evolution of Information Governance theory since mid 2000s. It proposes a definition and has a review literature on IG and how it can be applied.


UCL: Information governance - information security and access within a UK context

Information Governance requires organisations to take responsability for their information management. Makes a case for IG to have a multidisciplanary approach Decent history overiew for IG – can be used in a introduction to the theme Examples of Data/Information loss due to lack of information governance and information security.


Websites of interest


The Sustainable Development Goals (SDGs) are a call for action by all countries – poor, rich and middle-income – to promote prosperity while protecting the planet. They recognise that ending poverty must go hand-in-hand with strategies that build economic growth and address a range of social needs including education, health, social protection, and job opportunities, while tackling climate change and environmental protection. The SDGs, set in 2015 by the United Nations General Assembly are intended to be achieved by the year 2030.

Sustainable Development Goals

Value Reporting Foundation

In November 2020, the International Integrated Reporting Council (IIRC) and SASB (Sustainability Accounting Standards Board) announced our intention to merge into a unified organization, the Value Reporting Foundation, in mid-2021. Since then, we have received many good questions about the purpose of and plans for this merger. Please see answers to your most frequently asked questions below.


Institute for Public Policy Research

The Institute for Public Policy Research (IPPR) is a registered charity and the UK’s pre-eminent progressive think tank. IPPR engages with the public, with opinion formers, and policymakers and politicians of all parties and none.


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